Data We Collect
We may set cookies on your browser, for the following purposes:
1: a cookie to track your session – this will track the items you have added to your cart, progress through checkout, and is also used to send automated complete your purchase reminders etc – in other words, support our core eCommerce functionality.
2: a cookie to track if we have shown you our welcome message previously so that we don’t show it again.
3: third-party Google Analytics cookies which track all visits to our website anonymously. More information at: https://support.google.com/analytics/answer/6004245
4: third-party Facebook cookies which track your session if you have visited our website via a Facebook or Instagram advertising campaign.
In limited circumstances, we may ask you to provide personal data on our website. This data may include:
• Name • Email Address • Telephone Number • Billing Address • Shipping Address • Date of Birth (Applicable for certain products only) • ULN (for exams only)
The only time we will ask for any or all of this data is if you have asked us to perform one of the following actions:
1. Process an eCommerce purchase placed by you
2. Process a payment you are making against an order
3. Provide assistance to an enquiry made through any of our contact forms
4. You have booked an exam through our service
We will only ever ask for information that is relevant to help us action your request and we will only use that data to fulfil your request. If you have provided us with an email address, we may send the occasional email to you to keep you up to date with our products and to reach out to see if there is anything we can help you with. You can ask us to stop these mailings at any time by emailing [email protected]
Transfer of Data
In order to better fulfil any requests, we may move your data into our Customer Relationship Manager system. This system is only ever accessed by The Exam Tutor employees and any data we hold on you will never be shared with other people or companies without your consent. We will never sell, rent or otherwise share your data for commercial purposes.
You are entitled to view, amend, or delete the personal information that we hold about you at any time. Email your request to us at [email protected] and we will respond and action your request as appropriate within 30 days.